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Chapter 1

The big shift

AI is changing how we work — not in ten years. Now.

Marcus sat down at his computer on an ordinary Tuesday in March. His assistant — not a person, but Claude — had already been through the previous evening's emails, summarised three customer cases, and flagged an invoice with an amount that looked off. It was 08:47.

It took Marcus six months to get there. Not because it was hard, but because he didn't know where to start.

That's exactly where you are right now.

AI isn't a tool you open. It's a layer that sits on top of everything you already do. Email, calendar, documents, decisions — all of it can be driven by a system that learns how you think and acts on your behalf.

What sets this moment apart from every previous wave of technology is the speed. It took the internet ten years to change how we shop. It took mobile phones five years to change how we navigate. It has taken AI agents under two years to change how we work.

AI isn't going to replace you. The person next to you who actually does something with it will.

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